Lead, On Road Delivery Operations, RSR
Job summaryABOUT AMAZONOur Worldwide network delivers millions of packages and smiles to customers every day.
We are looking for motivated, customer-focused individuals who want to join our as , On the Road.
In this role, you will and be responsible for supporting delivery associates through each step of the delivery and tracking delivery metrics.
You will also be responsible for all delivery associates in safety, compliance, and the operation of the vehicle through all local, state, federal requirementsOur Operation's workflow has three major components:
First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door.
Please note that all workflows have slight building variations, but one thing is constant:
our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within specializing in delighting our customers with speed in which we can make items appear on their doorsteps.
We are a combination of and support aligned to innovate for the last mile customer.
Come build the future with us!Key Responsibilities and Job Elements:
Partner with leadership to coordinate, facilitate, and measure related activities for groups of Delivery Associates.
Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re- and improvement opportunities.
Support standard work and safety programs.
new Delivery Associates on how to drive and operate the vehicles Cultivate and sustain a safe environment, high-quality customer delivery, professional driver and positive culture.
Be a subject matter expert for Delivery Associates and Delivery Service Partners areas Promote a positive culture for Delivery Associates.
Ensure all federal, state and local laws and requirements are being followed.
Conduct weekly performance reviews with delivery partners Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.
For this role, you will need to be:
o At least 21 years old, and authorized to work in the United Stateso Eligible to drive in accordance with DOT requirementso Able to work 40 hours/week, and overtime as requiredo Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairso Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery include refrigerated environments).
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for motivated, customer-focused individuals who want to join our as , On the Road.
In this role, you will and be responsible for supporting delivery associates through each step of the delivery and tracking delivery metrics.
You will also be responsible for all delivery associates in safety, compliance, and the operation of the vehicle through all local, state, federal requirementsOur Operation's workflow has three major components:
First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door.
Please note that all workflows have slight building variations, but one thing is constant:
our vision and dedication to the customer.
Global Specialty Fulfillment (GSF) is an exciting organization within specializing in delighting our customers with speed in which we can make items appear on their doorsteps.
We are a combination of and support aligned to innovate for the last mile customer.
Come build the future with us!Key Responsibilities and Job Elements:
Partner with leadership to coordinate, facilitate, and measure related activities for groups of Delivery Associates.
Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re- and improvement opportunities.
Support standard work and safety programs.
new Delivery Associates on how to drive and operate the vehicles Cultivate and sustain a safe environment, high-quality customer delivery, professional driver and positive culture.
Be a subject matter expert for Delivery Associates and Delivery Service Partners areas Promote a positive culture for Delivery Associates.
Ensure all federal, state and local laws and requirements are being followed.
Conduct weekly performance reviews with delivery partners Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.
For this role, you will need to be:
o At least 21 years old, and authorized to work in the United Stateso Eligible to drive in accordance with DOT requirementso Able to work 40 hours/week, and overtime as requiredo Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairso Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery include refrigerated environments).
Estimated Salary: $20 to $28 per hour based on qualifications.
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