Sales Associate - On Call

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home d?cor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
Creates a welcoming environment bygreeting and approaching customers
Exceeds customer expectations by providingassistance with a positive attitude
Recommends merchandise based onproduct knowledge and customer preferences
Is knowledgeable and educatesself and others on merchandise
Demonstrates timely follow-up andfollow-through on customer requests and commitments
Actively creates a welcomingenvironment through teamwork and collaboration
Effectively utilizes mobiledevices to communicate with customers and expand business
Effectively utilizes availableclientele tools and resources to increase personal business
Frequently advises customers ofthe benefits of the InCircle program
Works to develop long termcustomer relationships
Assist in maintaining visual andmerchandise presentation standards on the selling floor
Ensure audit compliance
Demonstrate flexibility and ability to adapt to the changing needs of the business
Excellent customer service skills
Motivated and results driven
Strong attention to detail
Ability to work autonomously
Commission sales experience preferred
Previous retail experience preferred
Standing, bending, lifting, climbing stairs
Associatesmust be willing to work a flexible schedule based on business need, which willinclude evenings, weekends and holidays.

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